Privacy Policy

Al Mizara provides commercial advisory and related digital services for contractors and clients in the Saudi market. For privacy questions, contact us using the details published on our website or via your account administrator.

Account and identity data: name, email address, and role when you register or are invited to the platform.

Consultation intake data: name, email, phone (optional), company, industry, job title, preferred language, selected need, and any optional details you provide.

Case and project data: documents, messages, proposals, and payment status records you or your organisation submit while using the workspace.

Technical data: IP address, device/browser type, and basic usage logs needed for security, abuse prevention, and service reliability.

To provide and improve our website, consultation booking, and workspace features.

To confirm meetings, send service emails (including booking updates), and communicate about your cases.

To authenticate users, enforce access control, prevent abuse, and maintain audit trails.

To comply with applicable legal and regulatory obligations.

We do not sell your personal information.

We may share data with trusted service providers who help us operate the platform (for example hosting, email delivery, authentication, file storage, and calendar/meeting tools), only as needed to provide the service.

We may disclose information if required by law or to protect the rights, safety, and integrity of Al Mizara, our users, or others.

We retain personal data for as long as needed to provide the service, meet contractual and legal requirements, and maintain security and audit records. Consultation and case records may be kept for operational and compliance purposes.

We use administrative, technical, and organisational measures designed to protect personal data, including access controls and encrypted transport where applicable. No method of transmission or storage is completely secure.

You may request access, correction, or deletion of certain personal data, subject to legal and operational limits (for example immutable audit logs).

Workspace users should contact their organisation administrator for account changes where applicable.

Depending on configuration, data may be processed on infrastructure located outside your country. Where we do so, we take steps intended to protect your information in line with this policy.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the service after updates means you accept the revised policy.